Welcome to the new and improved IMPACT: Online Scheduling and Donor Loyalty Program!

This straightforward and user-friendly software offers a number of improvements over our existing system, including two-way texting and a mobile app for Apple iOS and Android users. We are excited to offer this new tool for our donors, Blood Drive Coordinators, and staff! You earn points with every donation, click here for a list of dates you earn DOUBLE points!

Blood & Platelet Donors: All previous IMPACT users will need to create a new account, although you can use your same username and password, if desired. Please have your Donor ID number ready when you log in for the first time. This is the best way to connect your new account with the information we have in our system. You can find your Donor ID on your donor card, asking at the time of donation, or by calling us at (800) 747-5401. Click on the “Donor Login” icon above to start using our new system! 

Questions? Click here for answers to our frequently asked IMPACT questions. 

Please note, it may take 24-48 hours for your account to sync if the name entered does not match the Donor ID on file. For example, entering Bob Smith instead of Robert Smith. The name on your Donor ID card is what we have on file and corresponds to your Donor ID. We apologize for this delay, but do work quickly to sync up accounts.

Blood Drive Coordinators: Click on the “Coordinator Login” icon above to start using our new system! Your previous login and password won’t work the first time you log in. You can retrieve your new username and password from the login page by selecting the links where it says, “Forgot your username or password?” and they will be sent to you via email. You can also contact your Donor Relations Consultant to reset or retrieve your username and password. 


Click here for additional information about our new program. If you have any questions, please email or call (800) 747-5401.